Privacy Policy

Last updated: October 31, 2026

This policy explains how Click Solutions Pro ("we") handles information in the FREE PING Android app ("the app"). FREE PING has no ads and no analytics, and we do not sell your information.

Information we do not collect

• We do not ask for an account, your name, your email address or your phone number.
• We do not collect your test results. They stay on your phone unless you choose to share them.
• The app does not request location, contacts, camera, microphone or file permissions.

Information stored on your phone

Your last 20 tests and any favorites, test names and settings, including the iPerf server you add, are stored on your phone. You can delete saved tests in the app. Uninstalling the app removes this data.

Activation codes

If you activate the app with a code, we store the following in Google Firebase to confirm that the code is valid and is used on one device:

• the activation code
• your device's Android ID, a device identifier
• the date and time of activation

The app signs in to Firebase with an anonymous ID that is not linked to your identity. We keep activation records for as long as the code is valid.

Purchases

Purchases are processed by Google Play. We do not receive your payment card details. Google handles your purchase under the Google Privacy Policy.

App version check

When the app starts, it reads the latest version number from Firebase to tell you whether an update is available. Like any internet connection, this exposes your IP address to Google.

Network tests and third-party services

Network tests contact the hosts and servers needed for the test, and those services can see your IP address:

• Ping, Traceroute and iPerf contact the host or server you enter.
• DNS Lookup sends the name you look up to the DNS server you choose (8.8.8.8, operated by Google, by default).
• IP Info requests your public IP details from ipinfo.io.
• Compare uses Ping to 8.8.8.8, DNS, and your iPerf server.
• Ping Sweep contacts addresses on the local network you enter, and asks those devices and your network's DNS server for their names.

Sharing results

When you tap Share, the app opens Android's share menu and you choose where the results go. Shared text can include the test target, IP addresses and your phone model. Exported reports contain your saved tests.

Your choices

To ask us to delete an activation record, email us with your activation code. Deleting it ends that activation.

Children

The app is a technical tool for general audiences and is not directed at children under 13.

Changes to this policy

We may update this policy. The date at the top shows the latest version.

Contact

Click Solutions Pro: support@clicksolutionspro.com