Two components. One seamless system. Built for the most demanding network support environments on earth.
The customer-side component. Installed on the end user's Android device, it captures a complete WiFi diagnostic stream โ every signal measurement, every connection event, every roam โ and transmits it live to the agent's dashboard.
The app requires zero technical knowledge from the customer. They enter one 6-digit code. The agent handles everything else from the dashboard.
The agent-side control center. Accessible from any web browser on any device, it gives support agents complete visibility and control over active diagnostic sessions โ live metrics, full event logs, remote controls and session analytics.
No installation. No VPN. No configuration. Log in with your email, generate a code, and you're live in under 30 seconds.
Get Dashboard Access โDownload the app free and request your agent dashboard access. First live diagnostic session in under 60 seconds.