Purchases, activation codes, license transfers or scanning questions — write to us and we'll get back to you quickly.
After purchase you'll receive an activation code. In the app: Menu → License → "I have a code", type the code, done. The badge at the top turns green ("PRO").
Yes. Email us your activation code from the address used at purchase and we'll release it for your new device. One active device at a time.
Your first 3 scans are completely free with every feature enabled — no signup and no payment details. The counter at the top of the app shows where you stand (e.g. "TRIAL 2 of 3").
Hold the phone in front of you (not in a pocket), walk at a natural pace, and finish where you started — the app will offer to auto-align the map. Location and Physical Activity permissions must be granted.
Yes — for ISPs, support centers and installation companies we offer multi-device packages. Email us with your team size and we'll send a quote.
Android 8.0 (Oreo) and newer. A step counter or accelerometer is required (present in virtually every modern phone).