Home Products Pricing About Contact Download APK Get Started
Live WiFi Diagnostics Platform

Stop Guessing.
Start Resolving.

WiFi Log Collector Pro gives support center teams real-time visibility into customer WiFi sessions — and equips field technicians with professional on-site diagnostic tools. Diagnose faster, dispatch smarter, resolve on the first contact.

View Plans → ⬇ Download APK How It Works
80%
of ISP calls are WiFi issues
Obkio / ISP industry data
67%
reduction in repeat callbacks
Click Solutions Pro customer data
<30s
time to first diagnostic insight
From code entry to live data
+27pt
average CSAT improvement
First-call resolution impact
60%
faster field diagnosis
With on-site AI diagnostics
// Industry Benchmark Average ISP FCR is 69% — Click Solutions Pro customers consistently achieve 85%+ SQM Group, 2024 FCR Benchmarks
The Challenge

WiFi Support Is Broken. We Fixed It.

Every support center faces the same wall: a customer reports intermittent WiFi issues — by the time a technician arrives, everything looks fine. The problem was real. The evidence is gone.

⚠ Without WiFi Log Collector Pro
📞Customer calls with vague complaint. Agent has zero data to work with.
🔁Technician dispatched. Arrives to find everything normal — issue is intermittent.
❌No log. No timestamp. Issue cannot be confirmed, cause unknown.
📅Ticket closed without resolution. Customer calls again 3 days later.
💸Repeat dispatches, rising costs, deteriorating CSAT and growing churn.
📡
✓ With WiFi Log Collector Pro
📲Customer opens app, enters 6-digit code in seconds. Zero tech knowledge needed.
📊Agent sees live RSSI, ping, packet loss, band and BSSID — real-time, from anywhere.
🕐Full timestamped log — every drop, reconnect and anomaly captured automatically.
✅Remote START/STOP — agent controls diagnostic session from dashboard, no site visit.
📈First-call resolution improves. Repeat dispatches drop. CSAT rises measurably.
Live Dashboard

Your Command Center
for WiFi Diagnostics

A real-time web dashboard accessible from anywhere — no installation, no VPN.

🔒 dashboard.clicksolutionspro .com — WiFi Log Collector Pro v2.0
Active Sessions
250677 LIVE
📱 0522-010-802
187473
📱 0522-010-808
250677samsung SM-S928B · Android 16
Signal
-36dBm
Ping
28ms
Logs
404
Drops
2
TimeEventRSSIBandTXDetail
22:21:38POLL_NORMAL-36dBm5GHz1921MPING 28ms
22:19:45DISCONNECT0dBm——Link lost 2.3s
22:19:42POLL_ALERT-72dBm5GHz1441MPKT LOSS 18%
Capabilities

Everything Your Team Needs
to Diagnose Remotely

📡
Real-Time Monitoring
Live RSSI, link speed, frequency band, BSSID and security type — updated every 5 seconds in normal mode, every 1 second in alert mode.
🕐
Full Event Timeline
Every disconnect, reconnect, roam, auth failure and signal drop captured with millisecond-precision timestamps and stored for export.
🌐
Internet Health Check
Continuous ping tests detect outages even when WiFi appears connected. Packet loss percentages expose hidden quality issues instantly.
🎮
Remote START / STOP
Agent starts or stops a diagnostic session from the web dashboard. Customer's phone responds instantly — no phone call guidance needed.
☁️
Cloud Sync
All logs sync to Firebase in real time. Agent sees customer's WiFi state live — from anywhere, any device, zero setup required.
📊
Graphs & CSV Export
Signal strength and speed charts over time. One-click CSV export for escalation, reporting or ticketing system integration.
Process

Up and Running
in 60 Seconds

No configuration. No site visit. No waiting. Just a 6-digit code and live data.

01

Agent Generates Code

From the dashboard, the agent enters the customer's number and clicks GENERATE. A unique 6-digit code is created, valid 7 days, shareable via WhatsApp.

02

Customer Enters Code

Customer opens WiFi Log Collector on Android and enters the code. Connection is instant — no account, no sign-up, no technical knowledge required.

03

Live Data on Dashboard

Within seconds, agent sees real-time WiFi metrics — signal, ping, packet loss, band, BSSID — and the full event log.

04

Diagnose & Close

Agent identifies root cause from data and resolves remotely or dispatches with full context. First-call resolution, every time.

Business Impact

Numbers That Matter

67%
Fewer Repeat Calls
Fix the real problem first time and customers stop calling back
Click Solutions Pro data
3×
Faster Diagnosis
Live data eliminates guesswork — root cause in minutes, not hours
vs. blind troubleshooting
40%
Fewer Truck Rolls
Remote diagnostics eliminate unnecessary technician dispatches
Industry benchmark
+16%
Revenue Per Customer
Exceptional support is directly monetisable — customers pay more
Convin / CX research, 2024
Two Professional Platforms

Built for Every Role
in Your Organization

Whether you run a support center or work in the field, WiFi Log Collector Pro has a dedicated workflow designed for how you actually work.

🏢
Support Centers & NOC Teams

Remote Diagnostics

Your agent generates a 6-digit code. The customer opens the app and enters it. Within seconds, your team sees live WiFi metrics, full event logs and signal graphs — diagnosing and resolving the issue without leaving the office.

  • ✓Live RSSI, ping & packet loss monitoring
  • ✓Full 10,000-entry timestamped event log
  • ✓Remote START / STOP session control
  • ✓AI-assisted root cause analysis
  • ✓Reduces truck rolls by up to 40%
View Support Center Plans →
🔧
Field Technicians & On-Site Teams

On-Site Diagnostics

The technician receives a session code, runs a full diagnostic scan on-site and shares live results with back-office teams in real time. AI analysis, channel scanning, PDF reports — professional-grade tools built for fieldwork.

  • ✓Full spectrum & channel analysis
  • ✓Live result sharing with support center
  • ✓AI-powered diagnostic engine
  • ✓Automated PDF report generation
  • ✓Cuts average field diagnosis time by 60%
View Field Technician Plans →
Ready to Start?

Stop Flying Blind
on WiFi Support

Join ISPs, IT teams and NOC centers using WiFi Log Collector Pro to resolve issues faster.

View Pricing Plans → ⬇ Download APK